08-01-2020 08:25 PM
Latest GoPro vetrsion running, this is p[ostediting ive trimerd and made view markers. Every render attept results in error.... please help :(
I dont want to have tyo return this thing but im not having mucxh use.
08-02-2020 03:31 AM
Hello, @mttech. Will you be able to walk us through your workflow so we can try to replicate the exact issue that you are observing? If you have a screen recording of the workflow, it will be greatly helpful. Should you post one, you can upload it to YouTube or Google Drive or Dropbox and share to us the link here Many thanks!
08-06-2020 01:15 AM
I am having the same issue with two devices.
HUAWEI P30 LITE and Iphone 6s. With the it gives the "something has gone wrong message" as soon as it reaches 99%.
The Huawei does not even attempt to render the edited 360 product. In fact with Huawei it will not save the unedited 360 video on the phone. it just keeps saying waiting and nothing ever happens.
08-06-2020 07:58 AM
By saving to the phone do you mean saving it from the App to the local photo or gallery app on your phone? Most iOS and Android media gallery apps do not natively support 360 media. This means that we cannot save 360 content directly to those applications, but your 360 content will always be saved directly within the GoPro App.
08-06-2020 08:06 AM
08-07-2020 08:01 AM
08-07-2020 09:56 AM
Can you help us with the following information: Camera version, GoPro App version, phone OS version.
Is this only happening on 360 videos?
Would you be able to try editing/exporting regular videos?
Also, please check if there is enough storage on the device.