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Reply
Sightseer
Posts: 1

Re: GoPro MAX can't reframe video on my Samsung Galaxy J6

Same problem, I bought 2 days ago a gopro max and I cannot use it with following devices:

samsung J6

samsung Tab S2

samsung S3

 

le format 360 is not taken in charge.

 

Frustating!!!

GoPro
Posts: 657

Re: GoPro MAX can't reframe video on my Samsung Galaxy J6

@sweetflare81252 @mpupovac @fastbluff268 

 

Sorry about the issues you are having.

Please check your phone compatibility:  

GoPro App requires Android 7 (tablets not supported)
360 requires Android 8.0+, with at least 4GB RAM.


Keep in mind that, particularly on Android, other factors present on the device can affect performance, even when recommended hardware requirements are met.

 

Also: know that the Team is working hard on 6.2.3 update which will bring many bug/crash fixes as well as improvements.