GoPro MAX and ANDROID - I cant connect to camera! [ New ]

[mxlpitelik]

Version of Android is 8.0 (LG G6)

Version of GoPro Max FW 01.30 (updated today)

But I cant connect to camera via app! Your software is peace of **bleep**! Can you fix it ASAP!!!!

[haindash · Accepted solution]

Sorry about that @mxlpitelik 

Please make sure that:
- Your phone is updated to the latest OS version
- You have the latest version of the GoPro App (v6.2.2)

After you check everything is updated:
- Restart your phone
- Delete the camera entry from GoPro App
- Try pairing with the camera again.

If the issue persists:
- Reset Wi-Fi connection by forgetting GoPro first from the list of WiFi networks on your phone settings
- Then deleting it from the list of Bluetooth devices.

Another thing you can do:
Check through your phone setting to see if you have anything getting in the way of your WiFi. VPN, anti virus, anything that affects your WiFi IP address.

[haindash · Accepted solution]

Sorry about that @mxlpitelik 

Please make sure that:
- Your phone is updated to the latest OS version
- You have the latest version of the GoPro App (v6.2.2)

After you check everything is updated:
- Restart your phone
- Delete the camera entry from GoPro App
- Try pairing with the camera again.

If the issue persists:
- Reset Wi-Fi connection by forgetting GoPro first from the list of WiFi networks on your phone settings
- Then deleting it from the list of Bluetooth devices.

Another thing you can do:
Check through your phone setting to see if you have anything getting in the way of your WiFi. VPN, anti virus, anything that affects your WiFi IP address.