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Tourist
Posts: 5
Accepted Solution

GoPro MAX and ANDROID - I cant connect to camera!

Version of Android is 8.0 (LG G6)

Version of GoPro Max FW 01.30 (updated today)

 

But I cant connect to camera via app! Your software is peace of **bleep**! Can you fix it ASAP!!!!


Accepted Solutions
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GoPro
Posts: 1,027

Re: GoPro MAX and ANDROID - I cant connect to camera!

Sorry about that @mxlpitelik 

 

Please make sure that:
- Your phone is updated to the latest OS version
- You have the latest version of the GoPro App (v6.2.2)

After you check everything is updated:
- Restart your phone
- Delete the camera entry from GoPro App
- Try pairing with the camera again.

If the issue persists:
- Reset Wi-Fi connection by forgetting GoPro first from the list of WiFi networks on your phone settings
- Then deleting it from the list of Bluetooth devices.

Another thing you can do:
Check through your phone setting to see if you have anything getting in the way of your WiFi. VPN, anti virus, anything that affects your WiFi IP address.

View solution in original post


All Replies
Highlighted
GoPro
Posts: 1,027

Re: GoPro MAX and ANDROID - I cant connect to camera!

Sorry about that @mxlpitelik 

 

Please make sure that:
- Your phone is updated to the latest OS version
- You have the latest version of the GoPro App (v6.2.2)

After you check everything is updated:
- Restart your phone
- Delete the camera entry from GoPro App
- Try pairing with the camera again.

If the issue persists:
- Reset Wi-Fi connection by forgetting GoPro first from the list of WiFi networks on your phone settings
- Then deleting it from the list of Bluetooth devices.

Another thing you can do:
Check through your phone setting to see if you have anything getting in the way of your WiFi. VPN, anti virus, anything that affects your WiFi IP address.