Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
%3CLINGO-SUB%20id%3D%22lingo-sub-336568%22%20slang%3D%22en-US%22%3EGoPro%20Fusion%20can't%20pair%20with%20OnePlus%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-336568%22%20slang%3D%22en-US%22%3EThe%20GoPro%20website%20lists%20OnePlus%206%20in%20the%20list%20of%20compatible%20devices%20for%20Android%2C%20however%2C%20I%20am%20unable%20to%20pair%20my%20Fusion%20with%20the%20GoPro%20app%20on%20my%20OnePlus%206%20device.%20I%20get%20a%20message%20saying%20%22Your%20phone%20cannot%20control%20your%20Fusion%20camera%20and%20the%20360%20videos%22%3CBR%20%2F%3E%3CBR%20%2F%3EAny%20ideas%20what%20would%20cause%20this%20issue%2C%20even%20though%20the%20OnePlus%206%20is%20in%20the%20list%20of%20supported%20devices%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-336568%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20App%20for%20Android%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-336602%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Fusion%20can't%20pair%20with%20OnePlus%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-336602%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F100718%22%20target%3D%22_blank%22%3E%40adityap33%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhat%20firmware%20version%20is%20your%20Fusion%20on%3F%3C%2FP%3E%0A%0A%3CP%3EIs%20your%20GoPro%20App%20up%20to%20date%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhen%20pairing%20the%20camera%2C%20try%20selecting%20HERO7%2F6%20Black%20for%20the%20model.%3C%2FP%3E%0A%0A%3CP%3ESee%20if%20this%20completes%20the%20pairing%20process.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-336819%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Fusion%20can't%20pair%20with%20OnePlus%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-336819%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F35114%22%20target%3D%22_blank%22%3E%40aragon1006%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20for%20your%20reply.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20tried%20selecting%20the%20device%20as%20Hero%207%2C%20and%20it%20paired.%20My%20concern%20was%20would%20I%20be%20able%20to%20use%20overcapture%20if%20I%20paired%20it%20as%20Hero7%2C%20looks%20like%20its%20possible%20to%20do%20it.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBut%20how%20does%20the%20firmware%20update%20work%20in%20this%20case%3F%20Will%20I%20get%20relevant%20updates%20for%20the%20Fusion%20even%20though%20I%20select%20the%20device%20as%20Hero7%20whilr%20pairing%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-337283%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Fusion%20can't%20pair%20with%20OnePlus%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-337283%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F100718%22%20target%3D%22_blank%22%3E%40adityap33%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt%20should%20work.%3C%2FP%3E%0A%0A%3CP%3EIf%20you%20notice%2C%20your%20camera%20is%20listed%20correctly.%3C%2FP%3E%0A%0A%3CP%3EThe%20app%20recognizes%20that%20you%20have%20connected%20a%20Fusion%20camera%20even%20if%20a%20different%20model%20was%20selected.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EFeel%20free%20to%20post%20back%20if%20something%20comes%20up.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3CBR%20%2F%3E%20Ej%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-348037%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Fusion%20can't%20pair%20with%20OnePlus%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-348037%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20gpro%20fusion%20cannot%20connect%20to%20my%20one%20plus%206t.%20Everythig%20is%20uptodate.%3C%2FP%3E%3CP%3EMy%20app%20recognise%20the%20fusion%20however%20as%20soon%20as%20i%20hit%20ok%20to%20connect%2C%20the%20app%20immediatky%20respond%20it%20cannot%20connect%20to%20your%20fusion%20since%20the%20phone%20(onr%20plus%206t)%20is%20not%20compatibel..%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20is%20really%20very%20frustating!%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-348194%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Fusion%20can't%20pair%20with%20OnePlus%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-348194%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F104118%22%20target%3D%22_blank%22%3E%40harshs6%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhat%20version%20is%20your%20app%20and%20your%20Fusion%20on%3F%3C%2FP%3E%0A%0A%3CP%3EHave%20you%20tried%20the%20work%20around%20listed%20above%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-348696%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Fusion%20can't%20pair%20with%20OnePlus%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-348696%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Ej%2C%3C%2FP%3E%3CP%3EMy%20fusion%20is%20on%20latest%20beta%20ver%202.%20My%20app%20is%205.2.2.%3C%2FP%3E%3CP%3EIt%20recognises%20that%20the%20camera%20as%20fusion%20but%20as%20soon%20as%20i%20click%20connect%2C%20it%20says%20as%20it%20premeditated..%20without%20any%20attampt%20to%20connect%20that%20%22your%20phone%20can't%20support%20fusion%20.......etc..%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20tried%20the%20workaround%20by%20pretending%20that%20this%20hero%20black%20and%20it%20connected.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EQuestion%20-%20Why%20should%20I%20do%20a%20workaround%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-348717%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Fusion%20can't%20pair%20with%20OnePlus%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-348717%22%20slang%3D%22en-US%22%3Ealso%2C%20the%20workaround%20has%20been%20available%20even%20before%20one%20plus%206t%20was%20supported.%20So%20the%20question%20is%20if%20there%20has%20been%20a%20real%20update%20to%20support%20one%20plus%20...or%20it%20was%20just%20a%20wrong%20info%20on%20the%20website%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-351658%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Fusion%20can't%20pair%20with%20OnePlus%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-351658%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F104118%22%20target%3D%22_blank%22%3E%40harshs6%3C%2FA%3E.%20Thank%20you%20for%20the%20update%2C%20and%20the%20feedback.%20The%20team%20is%20working%20on%20an%20update%20to%20the%20GoPro%20app%20so%20we'd%20like%20to%20make%20sure%20that%20this%20is%20looked%20into.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 4

GoPro Fusion can't pair with OnePlus 6

The GoPro website lists OnePlus 6 in the list of compatible devices for Android, however, I am unable to pair my Fusion with the GoPro app on my OnePlus 6 device. I get a message saying "Your phone cannot control your Fusion camera and the 360 videos"

Any ideas what would cause this issue, even though the OnePlus 6 is in the list of supported devices?
GoPro
Posts: 9,027

Re: GoPro Fusion can't pair with OnePlus 6

Hi @adityap33

 

What firmware version is your Fusion on?

Is your GoPro App up to date?

 

When pairing the camera, try selecting HERO7/6 Black for the model.

See if this completes the pairing process.

 

Thanks!

Ej

Tourist
Posts: 4

Re: GoPro Fusion can't pair with OnePlus 6

Hi @aragon1006 

 

Thank you for your reply.

 

I tried selecting the device as Hero 7, and it paired. My concern was would I be able to use overcapture if I paired it as Hero7, looks like its possible to do it.

 

But how does the firmware update work in this case? Will I get relevant updates for the Fusion even though I select the device as Hero7 whilr pairing?

GoPro
Posts: 9,027

Re: GoPro Fusion can't pair with OnePlus 6

Hi @adityap33

 

It should work.

If you notice, your camera is listed correctly.

The app recognizes that you have connected a Fusion camera even if a different model was selected.

 

Feel free to post back if something comes up.

 

Thanks!
Ej

Sightseer
Posts: 3

Re: GoPro Fusion can't pair with OnePlus 6

The gpro fusion cannot connect to my one plus 6t. Everythig is uptodate.

My app recognise the fusion however as soon as i hit ok to connect, the app immediatky respond it cannot connect to your fusion since the phone (onr plus 6t) is not compatibel..

 

This is really very frustating! 

GoPro
Posts: 9,027

Re: GoPro Fusion can't pair with OnePlus 6

Hi @harshs6

 

What version is your app and your Fusion on?

Have you tried the work around listed above?

 

Thanks!

Ej

Sightseer
Posts: 3

Re: GoPro Fusion can't pair with OnePlus 6

Hi Ej,

My fusion is on latest beta ver 2. My app is 5.2.2.

It recognises that the camera as fusion but as soon as i click connect, it says as it premeditated.. without any attampt to connect that "your phone can't support fusion .......etc..

 

I tried the workaround by pretending that this hero black and it connected.

 

Question - Why should I do a workaround?

Sightseer
Posts: 3

Re: GoPro Fusion can't pair with OnePlus 6

also, the workaround has been available even before one plus 6t was supported. So the question is if there has been a real update to support one plus ...or it was just a wrong info on the website