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Tourist
Posts: 4

GoPro Fusion can't pair with OnePlus 6

The GoPro website lists OnePlus 6 in the list of compatible devices for Android, however, I am unable to pair my Fusion with the GoPro app on my OnePlus 6 device. I get a message saying "Your phone cannot control your Fusion camera and the 360 videos"

Any ideas what would cause this issue, even though the OnePlus 6 is in the list of supported devices?
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GoPro
Posts: 12,989

Re: GoPro Fusion can't pair with OnePlus 6

Hi @adityap33

 

What firmware version is your Fusion on?

Is your GoPro App up to date?

 

When pairing the camera, try selecting HERO7/6 Black for the model.

See if this completes the pairing process.

 

Thanks!

Ej

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Tourist
Posts: 4

Re: GoPro Fusion can't pair with OnePlus 6

Hi @aragon1006 

 

Thank you for your reply.

 

I tried selecting the device as Hero 7, and it paired. My concern was would I be able to use overcapture if I paired it as Hero7, looks like its possible to do it.

 

But how does the firmware update work in this case? Will I get relevant updates for the Fusion even though I select the device as Hero7 whilr pairing?

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GoPro
Posts: 12,989

Re: GoPro Fusion can't pair with OnePlus 6

Hi @adityap33

 

It should work.

If you notice, your camera is listed correctly.

The app recognizes that you have connected a Fusion camera even if a different model was selected.

 

Feel free to post back if something comes up.

 

Thanks!
Ej

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Sightseer
Posts: 3

Re: GoPro Fusion can't pair with OnePlus 6

The gpro fusion cannot connect to my one plus 6t. Everythig is uptodate.

My app recognise the fusion however as soon as i hit ok to connect, the app immediatky respond it cannot connect to your fusion since the phone (onr plus 6t) is not compatibel..

 

This is really very frustating! 

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GoPro
Posts: 12,989

Re: GoPro Fusion can't pair with OnePlus 6

Hi @harshs6

 

What version is your app and your Fusion on?

Have you tried the work around listed above?

 

Thanks!

Ej

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Sightseer
Posts: 3

Re: GoPro Fusion can't pair with OnePlus 6

Hi Ej,

My fusion is on latest beta ver 2. My app is 5.2.2.

It recognises that the camera as fusion but as soon as i click connect, it says as it premeditated.. without any attampt to connect that "your phone can't support fusion .......etc..

 

I tried the workaround by pretending that this hero black and it connected.

 

Question - Why should I do a workaround?

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Sightseer
Posts: 3

Re: GoPro Fusion can't pair with OnePlus 6

also, the workaround has been available even before one plus 6t was supported. So the question is if there has been a real update to support one plus ...or it was just a wrong info on the website