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04-16-2020 01:21 AM
Re: GoPro Apps for Mobile Help Guide
[ New ]Hello,
Minimum OS Required for the GoPro app to work is Android 7.
Thanks,
aarlekk
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04-18-2020 07:14 AM
Betreff: GoPro Apps for Mobile Help Guide
[ New ]Hallo
Bei mir wird schon nach dem öffnen derGoPro App das Kamera (Android) Symbol oben links nicht angezeigt. Da ist einfach nix! Es steht das nur: "Es ist noch keine Kamera verbunden"
Wie soll ich etwas verbinden, wenn die Möglichkeit fehlt!?
Gruß
MarcO
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04-18-2020 12:26 PM
Re: Betreff: GoPro Apps for Mobile Help Guide
[ New ]@supersummi21548, have you already gone through the process of pairing your GoPro camera with the app? See Pair Your Camera with the GoPro App for more details.
If there's an issue connecting your camera with the app, there are some troubleshooting suggestions here -- https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem.
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04-25-2020 11:59 AM
Re: GoPro Apps for Mobile Help Guide
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04-25-2020 12:31 PM
Re: GoPro Apps for Mobile Help Guide
[ New ]Hi @ariell2488,
Please try to install new camera firmware on your camera.
You can get it here: https://gopro.com/en/us/update
Follow firmware update instruction for your camera.
Use and SD card adapter then make sure to reformat your SD card before copying the UPDATE folder to your SD card.
-Jay
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05-10-2020 04:27 AM
Re: GoPro Apps for Mobile Help Guide
[ New ]Versión app: 6.12(8990)
Hero 8 black 1.60 versión
Xiaomi mi 9SE
Android 10
Thanks!

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05-10-2020 02:16 PM
Re: GoPro Apps for Mobile Help Guide
[ New ]Hello, @ismawrc. We just tested it on a Samsung phone running on Android 10 and we were able to successfully save the video with GPS stickers on the phone's local Gallery.
If you haven't yet, restart your device and clear cache on the app through your phone settings. Be sure to clear cache only, not data. Ensure as well that you have ample space to accommodate the new media. Let us know how it goes. Thanks!
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05-10-2020 02:58 PM
Re: GoPro Apps for Mobile Help Guide
[ New ]