04-03-2020 10:45 AM
@floflo87, there are some troubleshooting suggestions here -- https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem. If the issue persists after going through the suggested troubleshooting steps, our Support team at https://gopro.com/help/ContactUs will be able to assist you further.
04-10-2020 02:11 AM
I can not live stream to Azure Media Services by RTMP.
I tried live stream to facebook and twitch by RTMP and it's work.
I tried live stream from my computer to Azure Media Services by RTMP and it's work (1).
But when I tried live stream from GoPro HERO8 Black to Azure Media Services by RTMP (same RTMP URL at (1)) then it's show error: "Network Error. Unable to connect"
I'm wondering if I can live stream to Azure Media Services?
GoPro App version: 6.9.1
Camera model and firmware version: HERO8 Black v01.60
Phone Model: Samsung Galaxy S8
Mobile OS: Android 9.0
04-14-2020 08:42 AM
Ciao sono Giuseppe, da qualche giorno provo a collegarmi con l'app. nel telefono versione 6.10 (8855) con una gopro herero 5session, cosa sara' successo??
Premetto che sempre con la medesima app. ma (8108) mi sono collegato senza problemi qualche tempo a dietro. Grazie
04-14-2020 12:54 PM
@duchm19020, currently, you can live stream using an RTMP URL to these compatible platforms only: Workplace by Facebook, Twitch, and Vimeo for U.S. Huya, DouYu, Bilibili, and Inke for China.
You can find more information about live streaming to social media and other platforms through here: How to live stream from your GoPro
04-14-2020 12:55 PM
@dicarlog47, following the updates, it's a good idea to restart your phone before re-pairing your camera to the app. For further troubleshooting, please see https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 .
04-15-2020 04:55 PM
Caterpillar CAT S60 Android 6.0, no possibility to install GoPro App. Mobile with thermal camera, not possible to change for new mobile with Android 7.0 without thermal camera as needed in my job.