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Sightseer
Posts: 1

GoPro App won't download video

[ New ]

I have a Hero5 session and am trying to download 4 videos from the app to my android phone. After clicking 'Save to Phone' the app says that the media has been saved successfully, however, only 2 videos appeared in my phone's gallery. On entering the app to try again, it won't let me as it says the media has already been saved. Any suggestions? 

 

Thanks!


Accepted Solutions
GoPro Community Manager
Posts: 7,802

Re: GoPro App won't download video

[ New ]

Are you looking for the content within the GoPro app's media library or in the phone's normal gallery? It sounds like the content has been saved within the app, where it should be able to then be saved into the phone's gallery.

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All Replies
GoPro Community Manager
Posts: 7,802

Re: GoPro App won't download video

[ New ]

Are you looking for the content within the GoPro app's media library or in the phone's normal gallery? It sounds like the content has been saved within the app, where it should be able to then be saved into the phone's gallery.