02-16-2020 09:58 AM - edited 02-16-2020 10:01 AM
I received notification on my Samsung note 9 that I was running out of space ..after investigating I found that the GoPro app was using 45gbof space ..I uninstalled the app .. reinstalled and after making one movie the app is back to 7.3 GB ..I have no option to get rid of anything in the app.. downloaded music etc ..this does not seem normal ..hope someone can help and advise
02-16-2020 04:37 PM
It looks like you've cleared your media out of the app, cache appears low but the file size is huge.
02-17-2020 12:15 AM
02-17-2020 12:28 AM
Something wrong going on with the app ..even though I delete the media the app seems to retain a copy somewhere ...I didn't realize this was happening untill when wanting to make a movie I got a notification that I had no space left out of my 128gb ..when searching for the problem I found that the GoPro app was 45gb in size with no media ..hope this gets sorted out
02-17-2020 01:45 AM
Sorry for the trouble, it's indeed an issue that we see from time to time on Android - however I didn't manage to reproduce this problem on my end, neither has our QA - and it's needed to be able to fix the problem.
Do you have a custom ROM installed, looks like it from the font on your device?
I will check with the Android Team if they have any insight on this.
02-17-2020 07:29 AM
02-21-2020 03:32 AM