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Tourist
Posts: 5

Re: GoPro App not compatible with my device

My device is a Moto G6 Play, Android version 9, (PPP29.118-68).
I Am in Arizona USA. I have cleared the data and cache and have Uninstaller Google Play Store and reinstalled it, with no change.
Screenshot_20200113-183621.png
Tourist
Posts: 6

Re: GoPro App not compatible with my device

Samsung J5 (2016) SM-J510FN

Android 7.1.1

Edinburgh, UK

Samsung experience version 8.5

Sightseer
Posts: 1

Re: GoPro App not compatible with my device

same situation

huawei P9 lite mini, android 7, Riga, Latvia

Tourist
Posts: 3

Re: GoPro App not compatible with my device

Se você se certificou que o seu dispositivo tem a versão correta necessária, por ex. Android 7 ou superior e, a Play Store continua dizendo que o seu device é incompatível, existe uma solução bem simples. Em seu celular, vá em: Configurações/Segurança/Fontes desconhecidas e, habilite isto provisoriamente. Em outro celular que já tem o App instalado, instale o APK Exctrator, vá em: Configurações/Aplicativos, encontre o GoPro APP e o compartilhe por Zap ou email da pessoa que está precisando dele e, que, tem o sistema operacional necessário para este APP. Depois é só rodar o APP no outro celular. Não esqueça de desabilitar em Segurança/Fontes desconhecidas.

Tourist
Posts: 6

Re: GoPro App not compatible with my device

I don't have access to a second phone with the app pre-installed so can't check if this workaround works.

Tourist
Posts: 3

Re: GoPro App not compatible with my device

Hi Kenny,
I even managed to pass the APP from another cell phone to mine, but to no avail. The GoPro APP does not work on my Moto G4 Play. I gave up for now and did manual configuration on Hero 7 Black.

Tourist
Posts: 1

Re: GoPro App not compatible with my device

Hi.

Same problem.

Samsung J4+ / SM-J415FN

Android version 9

Estonia

GoPro
Posts: 5,311

Re: GoPro App not compatible with my device

Hi @karino40406,

 

I think it's due to hardware incompatibility. 

Try to contact GoPro customer support to get more information. 

 

https://gopro.com/help/ContactUs

 

-Jay