12-21-2019 12:48 PM
my GoPro app for iPhone never has shown my media on my Fusion I just bought. Firmware is at 1.8. Latest GoPro App on iPhone 11Pro. Usability is poor with this app and product
12-22-2019 12:17 PM
I can control the Fusion with the GoPro app, see previews, record video and photos. I can see the thumbnail of the media on the video or photo screen but I change screens and return the thumbnail is gone. If i click the thumbnail and go to the view media screen, it says there is no media yet. But I can see the media if I manually access the microSD cards on my computer. Only the WiFi communications to view and download media doesn't work. I have the same problem with the USB cable to view and download media from the Fusion camera to my laptop or Mac. It is not good that I have to power off the camera, pull out the cards and plug them into a computer every time I want to preview what I recorded.
12-23-2019 05:14 AM
This sometimes happens when the camera reaches a certain bad state. Usually a Connections Reset, or a Factory Reset should fix your issue, and get the camera rid of the state it was in.
But for further troubleshooting, please tell me what device/ios/language are you using, along with what version of the App, and maybe we can take it from there :)