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Tourist
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Accepted Solution

GoPro App for Android GoPro Hero5 Session cannot connect with Samsung S6.

GoPro App for Android

Any ideas?


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GoPro
Posts: 11,367

Re: GoPro App for Android GoPro Hero5 Session cannot connect with Samsung S6.

Hello @spiryridge71134

 

Do you happen to be getting any error message when trying to connect your Samsung S6 with the camera via GoPro App? If this is not the first time that the devices are being paired, you might have to do the following: 

  • Delete the Bluetooth ID from your device settings
  • Remove the camera from the menu in the GoPro App 
  • Forget the Wi-Fi on your mobile device 
  • Reset the Wi-Fi on our camera 

You can check out this article for details on how to do these steps. Let us know how it goes. 

 

Thanks, 
Marius

View solution in original post


All Replies
Highlighted
GoPro
Posts: 11,367

Re: GoPro App for Android GoPro Hero5 Session cannot connect with Samsung S6.

Hello @spiryridge71134

 

Do you happen to be getting any error message when trying to connect your Samsung S6 with the camera via GoPro App? If this is not the first time that the devices are being paired, you might have to do the following: 

  • Delete the Bluetooth ID from your device settings
  • Remove the camera from the menu in the GoPro App 
  • Forget the Wi-Fi on your mobile device 
  • Reset the Wi-Fi on our camera 

You can check out this article for details on how to do these steps. Let us know how it goes. 

 

Thanks, 
Marius