GoPro App 360 render issue

[spirycave332]

Hi,

Is anyone else having issues when rendering a reframed 360 video on the app. The reframing works fine, but when I save it (render) it seems to pixelate one of the lenses. The actual raw image is fine (if I download and manage that in GoPro Player app on the mac.

Running iPhone 8, iOS 13.1.13, GoPro app v6.2 (3383), and firmware 1.30

Cheers

Steve

[haindash · Accepted solution]

@spyarm @spirycave332 @braveflare774 @cheeseoverdose @drbibo @sawu 

Sorry about that, this issue has been fixed in 6.2.2 - the version has been submitted to Apple so it's a matter of time before it's live.

If you want access to a beta and test further beta versions with our testers' community send me a DM / for that you should not be afraid of bugs and happy to share feedback ;) 

[sawu · Accepted solution]

Ich habe die Beta 6.2.2 aufgespielt und mit dem Iphone 8 geht es jetzt perfekt.

Also mit dem nächsten Update 6.2.2 läuft alles wieder. 

Wer nicht warten kann lädt die BETA runter.

Gruß aus Düsseldorf

Frank

[aragon1006]

Hi @spirycave332

To help isolate the issue, would you be able to test it with a different phone?

Thanks!

Ej

[pa7a7oz]

Hi, I have also an iPhone 8 on iOS 13 and I have the same issue

[mariustanya]

Hello @pa7a7oz. See if the same result is observed using a different device or phone. There maybe an issue with iPhone 8 but we would like to gather more details to be able isolate the issue further. We hope to hear back from you. 

[pa7a7oz]

Hi
I have tried with my wife phone, she has an iPhone 7 on iOS 13 and no render issue !

[christianr65532]

Ich hab das selbe Problem iPhone 8 OS 13.1.3

[braveflare774]

Estou com esse mesmo problema!!!! A última atualização não resolveu o problema!

[braveflare774]

O meu também é um Iphone 8, e estou com o mesmo problema.