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Tourist
Posts: 2

GoPro Android app will not accept when I click the pair button

When I try to pair my new GoPro with my Android phone (HTC 10 running Adroid 7.0) it will find the GoPro Session, and I can enter the 4 digit PIN number.  But when I click the pair button nothing happens. It will not except Pair.  I can hit cancel, but it is acting like I am not even hittin the pair button.  

 

Any ideas?  I have reset the camera, reset the wifi on the Camera, uninstalled and reinstalled the software on the phone and restarted the phone.  

 

Thanks,

Gordon

Sightseer
Posts: 2

Re: GoPro Android app will not accept when I click the pair button

I'm having the exact same issue on the exact same phone! This is so frustrating because I had it working with my old phone.

 

I followed the same procedures (reset camera, uninstalled and reinstalled the app, etc.). I also updated the firmware in the camera. Still nothing. The "Pair" button does nothing!

Tourist
Posts: 2

Re: GoPro Android app will not accept when I click the pair button

[ Edited ]

It connects seamlessly to my wife's I-phone.  It is something with the HTC 10 or the newest android release on the app I think.

Sightseer
Posts: 2

Re: GoPro Android app will not accept when I click the pair button

It's got to be. I tried on my wife's Pixel, and it worked fine.