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Sightseer
Posts: 1

Go pro plus transfer

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I originally Purchase the fusion and got the go pro plus. I then returned a fusion and purchased a hero black seven. As long as the seven is on the same account is it covered under the replacement protection?

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GoPro
Posts: 15,233

Re: Go pro plus transfer

[ New ]

Hi @imyd81,

The GoPro Plus is associated to your GoPro account not the camera. Thus, regardless of what GoPro camera model (HERO5 camera or newer) you have, you should be able to take advantage of the Damaged Camera Replacement benefit of the GoPro Plus service.*

 

For further reference, see GoPro Plus Damaged Camera Replacement FAQ.

* Exchange up to 2 cameras per yearly billing cycle (12 months).

 

Kind Regards,
Ann

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All Replies
GoPro
Posts: 15,233

Re: Go pro plus transfer

[ New ]

Hi @imyd81,

The GoPro Plus is associated to your GoPro account not the camera. Thus, regardless of what GoPro camera model (HERO5 camera or newer) you have, you should be able to take advantage of the Damaged Camera Replacement benefit of the GoPro Plus service.*

 

For further reference, see GoPro Plus Damaged Camera Replacement FAQ.

* Exchange up to 2 cameras per yearly billing cycle (12 months).

 

Kind Regards,
Ann