Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Tourist
Posts: 4

Go pro hero 8 not connecting with my phone but says connected

[ New ]

my go pro says connection succesful on my phone but when going to control my go pro thru my phone is say can't connect. Tried eveything that i read about connecting my phone to the go rpo and it's still not working. can't even do a software update so i have to do it manually. PLEASE HELP> I think a lot of people has the same problem.

GoPro
Posts: 28,637

Re: Go pro hero 8 not connecting with my phone but says connected

[ New ]

Hi @spankmyers

 

What phone are you using?

Have you tried testing the connection with another phone?

You may also check https://gopro.com/help/articles/solutions_troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

Let us know how it goes.

 

Thanks!
Ej

Tourist
Posts: 4

Re: Go pro hero 8 not connecting with my phone but says connected

[ New ]

I have galaxy s9+. I tried eveything that i read it say connnection succesful but when i tried to ue control go pro or update go pro is not connecting.

Tourist
Posts: 4

Re: Go pro hero 8 not connecting with my phone but says connected

[ New ]

haven't tried the link that you sent though.