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Tourist
Posts: 1

Go pro hero 5 downloads video via wifi but doesn't show up on the my

[ New ]
When downloading a video via wifi from my hero 5 to my android phone, the gopro app says successfully downloaded but the video doesn't show up on my phone. Why is this and does anyone know a way it can be fixed? I've updated the camera and reinstalled the app to know success.

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GoPro
Posts: 32,093

Re: Go pro hero 5 downloads video via wifi but doesn't show up on the my

[ New ]

Hi @rdrumm

 

Is the file missing from the app or just on your phone's gallery?

 

We have updated how your media is saved. Your GoPro media is now saved directly to the GoPro App. This makes it easier to manage, edit, and share your footage. You have the option to save the media to your device once the media have been imported to the app.

 

Check out: 

How to View, Copy, and Delete Media Using the GoPro App

 

 

Thanks!

Ej

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All Replies
GoPro
Posts: 32,093

Re: Go pro hero 5 downloads video via wifi but doesn't show up on the my

[ New ]

Hi @rdrumm

 

Is the file missing from the app or just on your phone's gallery?

 

We have updated how your media is saved. Your GoPro media is now saved directly to the GoPro App. This makes it easier to manage, edit, and share your footage. You have the option to save the media to your device once the media have been imported to the app.

 

Check out: 

How to View, Copy, and Delete Media Using the GoPro App

 

 

Thanks!

Ej