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Sightseer
Posts: 1
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Go pro hero 4 - photos error

Hello, I have a go pro hero 4 and today I took some photos. After that I accessed my app and tried to upload the photos on my phone and it didn’t recognize the new photos. It just presented the ones I took on the last years, being the last one in March of this year. I Download the app in other phone to see if it was my phone’s problem and any photo appeared, even the ones I took on the last years with a message saying I didn’t have any photos. I ask for help please. Thank you, Ana Santos

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GoPro
Posts: 14,048

Re: Go pro hero 4 - photos error

Hi @rapiddive44538

 

Sorry for any troubles caused.
Please try to scroll down all the way to the bottom of the Media page. 
See if the files were just back dated.
 

Thanks!

Ej

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All Replies
Highlighted
GoPro
Posts: 14,048

Re: Go pro hero 4 - photos error

Hi @rapiddive44538

 

Sorry for any troubles caused.
Please try to scroll down all the way to the bottom of the Media page. 
See if the files were just back dated.
 

Thanks!

Ej