03-04-2020 06:27 PM
03-05-2020 07:57 AM
Kindly try this:
Turn Mobile Upload OFF.
Sign out of the PLUS account on the app.
Relaunch the app.
Sign back in then turn Mobile Upload back ON.
Please make sure you are using the latest version of the app.
You may also try switching to a different network.
04-11-2020 02:38 AM
It is also important to note that to begin a mobile upload, your device needs at least 120 percent of the total file size of your upload available in storage. For example, if a media contains 1GB of data, your device needs 1.2GB available storage to start uploading. Please check if your device meets this requirement.
Also, see if the media may already be in the cloud by logging into your PLUS account through plus.gopro.com. Let us know what you find out. Thanks!