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Tourist
Posts: 4
Accepted Solution

Go pro app asking for more space but I have space on iPad

Hi all, 

 

please help im in Guatemala currently have tried to contact customer support but the website says I am unable to do so...

 

i have an iPad with 128GB and I’ve only used 28Gb when I try to add the files across from my GoPro to my iPad it says firstly that I should try to make more space on my iPad. I’ll press continue or got it.. it then tries to download and then says “failed: unknown reason” 

 

do I need to update to my GoPro? 

 

Any my suggestions will be welcome...


Accepted Solutions
Tourist
Posts: 10

Re: Go pro app asking for more space but I have space on iPad

"17 mins" doesn't really tell me how big the file size is. 17min shot in 4K is way bigger than 17mins shot in 1080p. How many 17min clips are we talking about? What size is the memory card in your GoPro? Did you check via PC how much footage (in Gigabyte) you're trying to transfer? 

If all else fails try using an SD card to lightning adapter. I don't trust wirelessly transferring huge amounts of files personally.

 

View solution in original post


All Replies
Nomad
Posts: 388

Re: Go pro app asking for more space but I have space on iPad

What model Ipad and is it 128GB of built in memory, or did you add in a memory card that has 128GB of space on it?  I ask this because some model tablets or phones might only have 8gb, 16gb or 32gb of ram and they will take external storage cards.  The GoPro app seems to save the data to the device by default and not the external memory card (and there doesn't seem to be a way to change this).  This means that even a few video's or photo's can render your tablet "Full".  The GoPro app seems to want a minimum of 12GB free on the device.

 

One solution is to move any stored video or photo's (or any other files) from the devices storage to an external storage folder.  This will then free up enough space for the GoPro app to download more footage.

Tourist
Posts: 4

Re: Go pro app asking for more space but I have space on iPad

I think it’s a third generation iPad with 128gb total memory. I’m not sure about the ram. Okay I’ll have a look at moving files across auto a hard drive and see if this works.
Tourist
Posts: 10

Re: Go pro app asking for more space but I have space on iPad

FYI, iPads were never capable of adding memory cards. If it's a 128GB ipad, it has 128gb of on board storage. I believe the 2018 ipads have 2GB of ram.

 

To the OP how big are the files you're trying to add? Never had a problem with mine. I have the same iPad.

Tourist
Posts: 4

Re: Go pro app asking for more space but I have space on iPad

Thanks for your reply. I’m adding 17min clips one at a time and looking to edit them and then delete from the GoPro
Tourist
Posts: 10

Re: Go pro app asking for more space but I have space on iPad

"17 mins" doesn't really tell me how big the file size is. 17min shot in 4K is way bigger than 17mins shot in 1080p. How many 17min clips are we talking about? What size is the memory card in your GoPro? Did you check via PC how much footage (in Gigabyte) you're trying to transfer? 

If all else fails try using an SD card to lightning adapter. I don't trust wirelessly transferring huge amounts of files personally.

 

Tourist
Posts: 4

Re: Go pro app asking for more space but I have space on iPad

I can’t really tell what the size in GBs for the videos. I have a few of the 17mins clips on the gopros and card and some bigger and some smaller in length. I haven’t got a PC available to me to check the transfer sizes just my iPad and gopr.o okay thanks I’ll have to try a Lightning’s adapater.
Tourist
Posts: 3

Re: Go pro app asking for more space but I have space on iPad

I have same problem with GoPro App and Sony Memories App. Don’ see any answers on any forum. I have IPad Pro 10.5 have had the problem with several IOS versions. Posted same question on Apple Forum with no solution. I use Apple for the connectivity but my next purchase will not be another Apple product due to the lack of support. My solution is to wait and take the SD card out and use my iMac to copy the files.