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Tourist
Posts: 4

Go Pro cant connect with app

Hi,

My Go pro hero 7 black is having an issue that it cannot connect with the app. Is this the apps update that broke the connecting feature? Help is appreciated.

Thanks in advance.
Regards

Shane.

GoPro
Posts: 3,505

Re: Go Pro cant connect with app

 

Hi @nicestoke24265,

 

May I know the brand and model of your phone?

 

 

Have you tried changing the frequency from 2.4 to 5Ghz?

How about resetting the connection settings and delete Bluetooth Device ID on your phone?

 

Please let us know if that will work.

 

Thanks!

Jay