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Tourist
Posts: 2

GPS stickers

GPS Stickers don’t work when I try on Hero 5 Black and Fusion when trying to apply from mobile app...and YES, the GPS is on.

 

2D664F2F-83D6-4D56-A58F-2C127271E607.jpeg

 

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GoPro
Posts: 17,779

Re: GPS stickers

 

Hi @ppov

 

I was able to test it with a HERO6 Black and an iphone6.

What phone are you using?

Please ensure that both the camera/s and the app are up to date.

 

Thanks!

Ej

Highlighted
Tourist
Posts: 2

Re: GPS stickers

iPad Pro.  Latest iOS.  Thanks, JC

 

Highlighted
GoPro
Posts: 17,779

Re: GPS stickers

[ Edited ]

 

Hi @ppov

 

Have you tried uninstalling and reinstalling the app?

If it's still the same, you may reach out to our Support Team to further isolate the issue.

https://gopro.com/help/ContactUs

 

 

Thanks!

Ej