I loaded the app onto an older iphone I have. Photos look perfect and loaded with no issues. Looks like at least for me this is another issue with the Galaxy Note 10+ not being compatible with the gopro app. Considering this is Samsungs new flagship model being advertised and sold around the globe, when can we expect support in the gopro app? I would prefer to use my brand new phone with better specs than an old iphone becuase of the app issue.