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Sightseer
Posts: 1

Fusion photo problems on new version GoproApp

Hi, after updating Gopro to latest version from AppStore exists photos in app from Fusion do not shows correctly.
Also I tried to export photos from camera and the same bug on photo.

Video works fine

iPhone 8, iOS 13.1.2
ED642C6D-5797-43C5-8CC7-AA5C6F0CBB59.png
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Tourist
Posts: 4

Re: Fusion photo problems on new version GoproApp

Having an issue also but I just bought my Fusion. Not sure if my camera is faulty or it's not working in the app properly.
Screenshot_20191024-062220_GoPro.jpg
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GoPro
Posts: 1,522

Re: Fusion photo problems on new version GoproApp

@redheadedhorror @romanp6814 

Thanks for the bug report - I will try to know more on that issue and will get back to you.

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Sightseer
Posts: 2

Re: Fusion photo problems on new version GoproApp

Gopro app is not working for Fusion. Cant overcapture through the app.
IMG_20191024_181224.jpg
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Sightseer
Posts: 2

Re: Fusion photo problems on new version GoproApp

Stesso problema con gopro fusion dopo il nuovo aggiornamento dell app mobile sia per foto che per video
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Tourist
Posts: 4

Re: Fusion photo problems on new version GoproApp

I loaded the app onto an older iphone I have. Photos look perfect and loaded with no issues. Looks like at least for me this is another issue with the Galaxy Note 10+ not being compatible with the gopro app. Considering this is Samsungs new flagship model being advertised and sold around the globe, when can we expect support in the gopro app? I would prefer to use my brand new phone with better specs than an old iphone becuase of the app issue.
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GoPro
Posts: 1,522

Re: Fusion photo problems on new version GoproApp

@redheadedhorror @romanp6814 

Getting back to you on this: we have a bug report filed for both issues and the team is working on it.

There will be a 6.2.1 and a 6.2.2 patch coming up in the following days, this will fix many bugs. Sorry about that, hope you can be a little patient, we are on it!

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Tourist
Posts: 2

Re: Fusion photo problems on new version GoproApp

I have the same problems about my GoPro Fusion. The overcapture don't work in iOs13 and I can't export my images.