Fusion 360 video to Facebook but it says Can t share your video please help

[robborobbo]

Can’t share video - please help, I am trying to upload a fusion 360 video (or photo) to Facebook but all I get is this message. I have the latest versions on both camera and iPhone X and IPad Pro. This feature has never worked with this camera. I’ve logged out, deleted the app, re-installed the app but still nothing. Please help, it’s so frustrating.

[aragon1006]

Hello @robborobbo

Sorry for the delay in replying.

This has been raised to the team and they are working on a fix.

We'll get back to you once we have additional information.

Please continue checking our website for updates.

Thanks!

Ej

[robborobbo]

Thanks EJ I really need this to work. Please let me know once you can help.

[activeligh66003]

I have the same issue. I can’t share it anywhere. What am I supposed to do with my videos? It’s really upsetting. Please fix it soon.

[mariustanya]

Hello @activeligh66003 and @robborobbo. Our team is still working on a fix for this issue.  In the meantime, you may share your 360 files through desktop, or using an Android phone if available. We will keep you posted once we get new information. Apologies for the inconvenience.