Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
%3CLINGO-SUB%20id%3D%22lingo-sub-201193%22%20slang%3D%22en-US%22%3EFUSION%20Exynos%208895%20Support%20on%20Android%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-201193%22%20slang%3D%22en-US%22%3E%3CP%3EWhen%20will%20GoPro%20fix%20issues%20with%20Android%20support%20of%20Samsung%20Exynos%208895%20processor.Its%20been%20over%206%20months%20now%20from%20release%2C%20NO%20REAL%20android%20support%2C%20you%20claim%20high%20end%20support%20for%20Android%2C%20THIS%20IS%20FALSE.%3C%2FP%3E%3CP%3EGet%20real%20GoPro.....%26nbsp%3B%20WHEN%20WHEN%20WHEN%20!!!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-201193%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20App%20for%20Android%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-202308%22%20slang%3D%22en-US%22%3ERe%3A%20Exynos%208895%20Support%20for%20Android%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-202308%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F54968%22%20target%3D%22_blank%22%3E%40stoutbeach85122%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWe%20do%20our%20best%20to%20ensure%20that%20the%20GoPro%20applications%20work%26nbsp%3Bon%20every%20device%20but%20this%20is%20nearly%20impossible%20due%20to%20the%20nature%20of%20the%20OS.%20Android%20is%20a%20fragmented%20operating%20system%20with%20a%20myriad%20of%20devices%20running%20different%20hardware%20and%20software%20specs.%20These%20inconsistencies%20make%20it%20extremely%20difficult%20to%20ensure%20that%20the%20app%20will%20work%20flawlessly%20on%20every%20device%20that%20being%20said%20we%20are%20still%20working%20on%20the%20updates%20to%20get%20this%26nbsp%3Baddressed.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20continue%20to%20check%20our%20website%20for%20more%20information%20on%20the%20updates.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%20Regards%2C%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-202318%22%20slang%3D%22en-US%22%3ERe%3A%20FUSION%20Exynos%208895%20Support%20on%20Android%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-202318%22%20slang%3D%22en-US%22%3EDear%20Ej%2C%3CBR%20%2F%3E%3CBR%20%2F%3EThat%20is%20a%20poor%20excuse%20as%20other%20camera%20manufacturers%20have%20no%20trouble%20in%20doing%20what%20you%20say%20is%20difficult.%20The%20app%20does%20not%20even%20work%20at%20all...%20not%20just%20flawlessly.%20The%20camera%20is%20a%20great%20camera%20...but%20so%20difficult%20to%20use%20as%20an%20Android%20Note%208%20user...I%20use%20my%20Xiaomi%20for%2099.9%25%20of%20shots%20when%20I%20should%20be%20able%20to%20use%20them%20both%20equally.%3CBR%20%2F%3EPlease%20put%20more%20effort%20into%20resolving%20Android%20issues.%3CBR%20%2F%3ESTILL%20an%20unhappy%20Gopro%20owner.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-202426%22%20slang%3D%22en-US%22%3ERe%3A%20FUSION%20Exynos%208895%20Support%20on%20Android%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-202426%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F54968%22%20target%3D%22_blank%22%3E%40stoutbeach85122%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWe%20appreciate%20the%20feedback.%20As%20we%20continue%20to%20work%20on%20our%20camera%20and%20applications'%26nbsp%3Boverall%20performance%2C%20additional%20Android%20devices%20will%20become%20supported.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EMany%20Thanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-202579%22%20slang%3D%22en-US%22%3ERe%3A%20FUSION%20Exynos%208895%20Support%20on%20Android%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-202579%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3EThey%20love%20to%20say%20it%20is%20Android's%20fault%20and%20always%20the%20same%20excuse%3A%26nbsp%3B%26nbsp%3B%22we%20are%20working%20on%20it%22%20and%20%22eventually%20more%20phones%20will%20be%20supported%22%20for%20more%20than%20six%20months%20now.I%20have%20both%20Samsung%20Galaxy%20S8%2B%20(SM-G955F)%20and%20S9%2C%20which%20are%20considered%20TOP%20Android%20devices%20and%20GoPro%20Fusion%20DOES%20NOT%20work%20with%20them.%20Shame%20on%20you%20GoPro!%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Hiker
Posts: 42

FUSION Exynos 8895 Support on Android

[ Edited ]

When will GoPro fix issues with Android support of Samsung Exynos 8895 processor.
Its been over 6 months now from release, NO REAL android support, you claim high end support for Android, THIS IS FALSE.

Get real GoPro.....  WHEN WHEN WHEN !!!

 

GoPro
Posts: 10,651

Re: Exynos 8895 Support for Android

Hi @stoutbeach85122

 

We do our best to ensure that the GoPro applications work on every device but this is nearly impossible due to the nature of the OS. Android is a fragmented operating system with a myriad of devices running different hardware and software specs. These inconsistencies make it extremely difficult to ensure that the app will work flawlessly on every device that being said we are still working on the updates to get this addressed.

 

Please continue to check our website for more information on the updates.

 

Best Regards,

Ej

 

Hiker
Posts: 42

Re: FUSION Exynos 8895 Support on Android

Dear Ej,

That is a poor excuse as other camera manufacturers have no trouble in doing what you say is difficult. The app does not even work at all... not just flawlessly. The camera is a great camera ...but so difficult to use as an Android Note 8 user...I use my Xiaomi for 99.9% of shots when I should be able to use them both equally.
Please put more effort into resolving Android issues.
STILL an unhappy Gopro owner.
GoPro
Posts: 10,651

Re: FUSION Exynos 8895 Support on Android

 

Hi @stoutbeach85122

 

We appreciate the feedback. As we continue to work on our camera and applications' overall performance, additional Android devices will become supported.

 

 

Many Thanks!

Ej

 

 

 

 

 

Tourist
Posts: 3

Re: FUSION Exynos 8895 Support on Android

They love to say it is Android's fault and always the same excuse:  "we are working on it" and "eventually more phones will be supported" for more than six months now.

I have both Samsung Galaxy S8+ (SM-G955F) and S9, which are considered TOP Android devices and GoPro Fusion DOES NOT work with them. Shame on you GoPro!

Hiker
Posts: 42

Re: FUSION Exynos 8895 Support on Android

Hi @foggymesa07021 I agree....been given that run around for 6 months now. One must wonder if they ever will get there ! I will keep pushing till its done. NEVER BUYING another GOPRO item again ! Based on current support (nothing) and the false advertising they do.
Sightseer
Posts: 2

Re: FUSION Exynos 8895 Support on Android

Any update on this gopro? S9 and plus have been out for many months now and they are the flagship android devices .. why is it taking so long for gopro to support them for fusion ?
Sightseer
Posts: 1

Re: FUSION Exynos 8895 Support on Android

Nothing at all...
GoPro does not show any respect for Android users. Its a shame!