02-16-2018 11:57 AM
Correction of 0.0 can‘t be set, only -0.5 and +1.0 is possible where the camara itself also supports setting of 0.0EV correction.
Any idea how to report to get this fixed?! Support seems down.
02-22-2018 09:07 AM
Hey. Sorry for the issue. I just tested my HERO6 and HERO5 Session, both on current firmware versions from gopro.com, iPhone 6s on iOS 11.2.5, GoPro App v4.3.1 (2142) and the EV Comp worked on both.
Are both cameras on current versions of software? If not, please perform an update on them. https://gopro.com/update
Have you tried uninstalling/reinstalling the GoPro App?
I hope this helps.
02-22-2018 10:00 AM
I reinstalled the app, cameras both have latest firmware but problem still exists!
I can change the EV comp, but I can only set it to -2, -1.5, -0.5, 1.0 and 2.0 - but not to „0.0“ (also not to -1.0 and 1.5) that would be nice after a change!
This happens both on my iPhone X and my iPad Pro, all running the german version.
02-22-2018 10:04 AM
We have seen this issue specifically with versions in other languages, such as German. The team does know about the issue. Unfortunately, I do not know when a fix is coming for this.
I realize this defeats the point of the app, but can you change the EV Comp on the camera itself and will it hold it's place if so?
02-22-2018 10:19 AM
Would be nice if this could be corrected since I don‘t see a chance to install the US version of the app.