I am trying to render a 360 video using both iPad and iPhone but I get an error without any context, only "Something went wrong", close to the end of the exportation. Apart from this, the Mount optimization gets stuck on 93% for this exact video.
Following the "Crash with 360 media" section:
- I am using an iPhone 11 Pro Max & iPad Pro
- I didn't have the same problem with any other video
- I have also deleted all the keyframes and the problem still occurs
15 hours ago
@pani169, please make sure your mobile device, app, and camera are on their current versions.
We'd also like to gather a few more details to help isolate the issue. You may share with us a screenshot or screen recording showing the issue. In addition, what's the video resolution of the media that's having issues rendering? What's the video length? Please provide us the OS version installed on the devices used as well.