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Sightseer
Posts: 1

Error on mobile app saying Phone out of space

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Trying to upload videos from the app to the cloud and saying my iphone does not have enough space eventhough there is plenty of space. If uploading to the go pro cloud shouldn't it not matter how much space is on my phone? I do have a GoPro Subscription. Using a Hero 9 Black. I have an older Iphone, an IPhone 8 could that be the issue? I have 15 videos to upload, 13 have uploaded and now I can't get the other two. Very frustrated. Any suggestions? 

GoPro
Posts: 24,475

Re: Error on mobile app saying Phone out of space

[ New ]

Hi @vitalbluff5236

 

Do you have the latest version of the mobile app?

have you tried relaunching the app or restarting your phone?

 

Thanks!

Ej