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Posts: 2

Error message

Dear Team,
I write this message to inform you that i have been using Quick for the past year & when making videos includes slow motion videos, it used to detect & load but since of late it doesn’t recognise the slow motion video & keeps saying your phone doesn’t support high definition videos but this never happened before.. please solve this issue please asap
Posts: 3,924

Re: Error message

Hi @quickcave0680,


Without a bit more info it os hard to tell what may be going on here. Make sure that the resolution you are using is supported by Quik:




Posts: 2

Re: Error message

Well, I have been using the same resolution & format from the beginning... I don’t have many options...