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Reply
Tourist
Posts: 2

Einzelne Fotos löschen

Hallo

 

Ich möchte einzelne Fotos oder Videos auf der Kamera löschen. Ich habe die entsprechende Funktion gefunden und ausgeführt. Allerdings wird das Foto oder das Video im Anschluss nicht gelöscht. Auch vom App aus kann ich zwar die Fotos markieren und auf löschen klicken, allerdings werden die Fotos nicht gelöscht. Es erscheint auch keine Fehlermeldung. Auch ein manuelles Update hat keine Abhilfe geschafft. Im Moment muss ich immer die SD Karte formatieren um die Fotos zu löschen und dann sind gleich alle weg. Gibt es irgendwo auf der Kamera eine Funktion, die ein Löschen von Fotos verhindert?

 

Gruss

GoPro
Posts: 3,088

Re: Einzelne Fotos löschen

Hi @gasgano,

 

There's no such feature in the camera to restrict deleting media contents. What happens if you try deleting the files directly through the camera (Browse through the Media List > tap the Trash icon > select Delete)? 

 

When connected to the GoPro App, open your camera's Media List by selecting "View Media" and select the file you want to delete, or you can choose from the menu to select multiple items. Once selected, tap on the three vertical dots icon at the upper right corner and select Delete. Check out this article https://gopro.com/help/articles/how_to/How-to-View-Copy-and-Delete-Media-Using-the-GoPro-App for more details about viewing, copying and deleting media using GoPro App.


Kind Regards,
Ann

Tourist
Posts: 2

Re: Einzelne Fotos löschen

Hi @aenriquez 

 

Thank you for your feedback. Yes I tried it on the camera directly. I worked again yesterday, but today it doesn't work again. I restarted the camera several times, but no luck. It doesn't matter if I try to delete a single picture or mutliple picture at once. Also I experienced 3 crashes, when I tried to start up the camera.

 

With the GoPro App it's the other way around. It didn't work at all yesterday, but it worked today. So for me there is no consistent way to delete de pictures, I need to try several ways and hope that one way works.

 

Kind regards

Flavio

GoPro
Posts: 3,088

Re: Einzelne Fotos löschen

@gasgano, what SD card are you using? Make sure that you're using a known-good SD card for your camera. Here’s a link to our SD Card Considerations article. Perform a FULL format on your SD card from your computer. (NOTE: Reformatting the SD card will delete all data off of the card, so be sure that you save any videos or pictures you want to keep on your computer before reformatting the SD card.) You may also try to reset camera settings and see if that helps. 

Explorer
Posts: 12,082

Re: Einzelne Fotos löschen

Just to add a little to this discussion. It is NOT a good idea to store media on a camera's SD card (any camera). It is also not advisable to delete media from the card frequently or until after you are done with the days shoot (again, with any camera, not just GoPro). After you are done shooting for the day, offload your media to a computer, mobile device, GoPro Plus cloud service, or all three. But, once done, format your SD card.

Most likely the reason it started working again is because you formatted the SD card. If you continue to store and delete media on the card, the storage table can get messed up, the storage fragmented, and ultimately you start having issues (and others) like you are experiencing now.