Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Sightseer
Posts: 1

Download interrupted

[ New ]
I connect to my GoPro on my phone, click new footage, the app says connected, then download interrupted. What do I do? I’ve tried restarting both my phone, the app, and the GoPro several times.
GoPro
Posts: 14,857

Re: Download interrupted

[ New ]

@jlkader23, please try to unpair and re-pair your camera to the app. If you're using an Android device, clearing the cache for the app in your device's settings under the "Applications" section can also help. Some phones and regions also require the camera to be in a 2.4GHz Wi-Fi band.