08-13-2019 12:52 PM
The pictures/videos that I see on the GoPro will not download wirelessly to the app. This morning, the app told me that I had media to download so I let it download the 26 pictures/videos that I took yesterday. Then I used the GoPro later in the morning but now the app will not recognize the new photos/videos to download. I can view the photos/videos on the GoPro itself but the app will not download them. I updated the GoPro and the app and it downloaded two files after the updates but not the other photos/videos prior to the update.
I believe both the app is up to date (6.0 (3144)) and so is the software on the GoPro (02.00). The SD card is a SanDisk 32GB Ultra microSDHC Card Class 10.
This GoPro has been very problematic. Freezes, slow to respond, just not up to par as my previous GoPros.
08-13-2019 02:46 PM - edited 08-13-2019 02:46 PM
What resolution were these videos recorded on?
Are you able to view the files on a computer or another phone?
Also, please note that the SD card you are using is not one from this list.
Here are some reference links:
Let us know how it goes.