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Sightseer
Posts: 1

Dispongo di un Samsung J6 con sistema op. 9 ma non riesco a scaricare l'App GoPro per poter gestire

 Dispongo di un Samsung J6 con sistema operativo 9 ma non riesco a scaricare l'App GoPro per poter gestire la GoPro8.

cosa devo fare?

 

 

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GoPro
Posts: 12,989

Re: Dispongo di un Samsung J6 con sistema op. 9 ma non riesco a scaricare l'App GoPro per poter g...

Hi @loyalflare308

 

Which location is your Playstore account registered to?

What error message are you getting?

Is there another phone you can test this with?

 

Thanks!

Ej

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GoPro
Posts: 1,027

Re: Dispongo di un Samsung J6 con sistema op. 9 ma non riesco a scaricare l'App GoPro per poter g...

@loyalflare308 

Can you also try this?

Try clearing the Google Play Store cache, and then data. Next, restart the Google Play Store and try installing the app again. 

> Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find “settings” in the application tray. From here navigate to Apps, or App Manager. Then scroll down and find Google Play Store. Select this, and tap Clear Cache or Data as shown below.