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Tourist
Posts: 2

Desconexión continua App/ gopro Hero 2018

[ New ]
Buenas ...he comprado un nuevo móvil Xiaomi REDMI note 8 y tengo problemas de conexión
La aplicación Se desconecta continuamente y vuelve a cargar y no es posible mirar grabaciones o sacar fotos ! (Como en la foto )
Antes con un móvil más viejo no me pasaba
He probado borrando y descargando más veces la aplicación pero no cambia nada
Porfavor ayudarme
Screenshot_2020-01-26-15-58-28-377_com.gopro.smarty.jpg
GoPro
Posts: 6,097

Re: Desconexión continua App/ gopro Hero 2018

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Hi @spirydusk2461,

 

You have to reset your camera's connection settings.

https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

 

After resetting wireless connection, remove your camera from the app and unpair it from your phone's bluetooth settings.

Check your Wi-Fi settings if you have smart network switch enabled or setting that allows your phone to connect to a wireless connection with stable and stronger internet access. 

 

After disabling that feature, you should be able to pair your camera without disconnecting issue.

 

 

-Jay

Tourist
Posts: 2

Re: Desconexión continua App/ gopro Hero 2018

[ New ]
Muchas gracias ....problema resuelto con éxito.😎🌊🤘