Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
GoPro Apps for Mobile
Reply
Sightseer
Posts: 1

Crashes during editing, cant download videos to phone

[ New ]
I've done everything gopro has said to do, cleared cache, restarted phone, updated the app etc but it's all still so glitchy. If I'm lucky enough to complete an edit I can't save it to my phone so it's essentially trapped on the app.

I'm using the hero 8 and Samsung s20 phone.
GoPro
Posts: 30,831

Re: Crashes during editing, cant download videos to phone

[ New ]

Hi @rebelp

 

What version is the app on?

Do you observe the same when copying/editing photos?

 

Thanks!

Ej