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Sightseer
Posts: 2

Re: Crash when adding picture

I'm Also having this issue with my Samsung note 9. Previous version was working great. Latest release Contains a bug as will only allow you to add video and NOT photos. If you select photos it goes back to the 'create a new video' page..I'm using a Samsung note 9.. Can only add video. When you add photos app crashes..HELP HELP HELP.. Have also run through the checklist as suggested in this thread by others..
Sightseer
Posts: 2

Re: Crash when adding picture

Running one UI 1.0...
ANDROID 9.0
Quick 5.0.6
Tourist
Posts: 2

Re: Crash when adding picture

Exactly the same is on my Galaxy S9 Plus. There is no error message, it just goes back to the 'create a new video' page immediately after marking any photo (GoPro or non GoPro).

Last video I was created on 06/18. Yesterday I was trying to make new one and there was the problem with adding photos :-(((.

 

Please fix this GoPro ASAP...

GoPro
Posts: 9,403

Re: Crash when adding picture

Thank you all. These are noted. We also have reached out to the dev team regarding the matter. We will keep you posted. 

Tourist
Posts: 5

Re: Crash when adding picture

Same exact issue as mentioned
Everything worked great until today
I think I might have seen a Google play services update applied in the background recently if that helps
Huawei mate SE Android 8
GoPro
Posts: 938

Re: Crash when adding picture

@kappa243 @robt8316 @mario311 @sprygorge8227 

We've opened a bug report and we are investigating. Sorry about that.

Tourist
Posts: 4

Re: Crash when adding picture

Same problem need help
Tourist
Posts: 4

Re: Crash when adding picture

Same problem in Same phone