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Tourist
Posts: 1

Connexion impossible � la Gopro Hero 7 black avec Samsung Galaxy A50

Bonjour,

Il m'est impossible de connecter ma Gopro Hero 7 Black à mon Samsung Galaxy A50 via WiFi....

Merci apr avance pour votre aide !

 

GoPro
Posts: 10,106

Re: Connexion impossible � la Gopro Hero 7 black avec Samsung Galaxy A50

Hi @royalbeach0242

 

Please go over the steps on Troubleshooting GoPro App Connectivity Issues

If it's still the same, please try pairing your camera to a different phone.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs  

 

Thanks!

Ej

Sightseer
Posts: 1

Re: Connexion impossible � la Gopro Hero 7 black avec Samsung Galaxy A50

Hola,

 

Tengo el mismo problema, he seguido todos los pasos, y he probado todo, he llamado a atencion al cliente de gopro y no hay más, la conclusión que me dan es que a dia de hoy con la actualización de la app 6.0 es impossible, y que hay que esperar a nuevas actualizaciones.

 

Es esto cierto? De ser así, espero que gopro sea conocedor de este problema con samsumg a50 y resuelva este problema con una nueva actualización de la app,

 

saludos

GoPro
Posts: 10,106

Re: Connexion impossible � la Gopro Hero 7 black avec Samsung Galaxy A50

Hi @carlesg14

 

We have also raised this to the team.

Please continue checking our website for updates.

Software Update Release Information

 

Thanks!
Ej