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Sightseer
Posts: 1
Accepted Solution

Connessione

Salve, ho un problema con la connessione della mia GoPro hero 7 black al mio smartphone Samsung galaxy a50.
Il wifi non riesce proprio a connettersi, o per quella poca volta che ce la fa dopo pochi secondi si scollega. Mentre nell'applicazione continua a mostrarmi il messaggio che non riesce a collegarsi quando sulla gopro stessa risulta 'collegamento riuscito'

Come posso fare?
Grazie in anticipo

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GoPro
Posts: 15,439

Re: Connessione

Hello @lorenzac4. Make sure that your A50 phone is updated to the latest Android OS and that you have the latest version of the GoPro App (v6.2.3) installed. After the updates, restart your phone, clear cache (cache only, not data) on the app settings if accessible, and try pairing with the camera again.

 

If the issue persists, reset Wi-Fi connection by forgetting GoPro first from the list of Wi-Fi networks on your phone settings and deleting it from the list of Bluetooth devices. Also, remove the camera from the list on the GoPro App. Then re-pair.

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GoPro
Posts: 15,439

Re: Connessione

Hello @lorenzac4. Make sure that your A50 phone is updated to the latest Android OS and that you have the latest version of the GoPro App (v6.2.3) installed. After the updates, restart your phone, clear cache (cache only, not data) on the app settings if accessible, and try pairing with the camera again.

 

If the issue persists, reset Wi-Fi connection by forgetting GoPro first from the list of Wi-Fi networks on your phone settings and deleting it from the list of Bluetooth devices. Also, remove the camera from the list on the GoPro App. Then re-pair.