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Sightseer
Posts: 1
Accepted Solution

Connessione app

Ho cambiato smartphone ho preso un huawei p30 lite ed ora non riesco più a far connettere lamia gopro hero 7 black all'app. Vorrei sapere come mai... Ho già provato a cambiare la frequenza da 5 Ghz a 2.4 Ghz come consigliato ma niente

Accepted Solutions
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GoPro
Posts: 14,964

Re: Connessione app

Hi @lucav062

 

What happens when you try to pair the camera?

Is there a specific error message?

 

Smart Wi-Fi / Wi-Fi+
Similar to Network Rating Provider, some Smart Wi-Fi implementations categorize the Wi-Fi networks broadcast by your GoPro camera as having poor signal. Because of this, certain Smart Wi-Fi features need to be disabled. Follow these instructions to do so:

  1. Disable “Smart Network Switch” or “Auto Network Switch” from the phone’s Wi-Fi settings.
  2. Go to: Wi-Fi Settings > Advanced > Disable “Smart Network Switch” or “Auto Network Switch.”

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 14,964

Re: Connessione app

Hi @lucav062

 

What happens when you try to pair the camera?

Is there a specific error message?

 

Smart Wi-Fi / Wi-Fi+
Similar to Network Rating Provider, some Smart Wi-Fi implementations categorize the Wi-Fi networks broadcast by your GoPro camera as having poor signal. Because of this, certain Smart Wi-Fi features need to be disabled. Follow these instructions to do so:

  1. Disable “Smart Network Switch” or “Auto Network Switch” from the phone’s Wi-Fi settings.
  2. Go to: Wi-Fi Settings > Advanced > Disable “Smart Network Switch” or “Auto Network Switch.”

Let us know how it goes.

 

Thanks!

Ej