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Tourist
Posts: 3

Connection

Hi everyone, I have this problem with my Hero 5 session: I recently changed my mobile phone (now I have samsung A50), and from that moment i have difficulties in connecting my phone to the Gopro wi-fi, even if the matching by bluetouth between is gone perfectly.

I tried even with another phone not mine, and there it's working normally, as on my older phone.

Does someone has any idea about how to solve the problem? I can't connect my smartphone to the gopro wi-fi.

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GoPro
Posts: 14,133

Re: Connection

Hi @rapuzbs93

 

Thanks for trying to troubleshoot the issue.

We have received a couple of reports regarding the said model. This has been reported to the team and we are waiting for their update.

We'll get back to you on this thread once we have additional information.

 

Regards,

Ej

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Tourist
Posts: 3

Re: Connection

Thanks a lot