Connection problems hero 7 black with a samsung s10+

[sweetboost08721 · Accepted solution]

Hi there
I've sorted it now. The problem was that my go pro was saying connection successfully and my phone was saying found camera but I couldnt get the 2 to connect together so I could see the camera screen on my phone.
It turned out to be the password kept changing everytime I reset the camera! So I had been putting the wrong password in.
All sorted now

[mariustanya]

Hello, @sweetboost08721. What seems to be the issue? Are you getting any error message? Do you have the latest version of the GoPro App installed? 

[sweetboost08721 · Accepted solution]

Hi there
I've sorted it now. The problem was that my go pro was saying connection successfully and my phone was saying found camera but I couldnt get the 2 to connect together so I could see the camera screen on my phone.
It turned out to be the password kept changing everytime I reset the camera! So I had been putting the wrong password in.
All sorted now

[mariustanya]

Great to know, @sweetboost08721. Glad that you are able to connect your camera and the phone now. Thank you for posting back and sharing the resolution.