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Tourist
Posts: 2

Connection lost

[ New ]

I use android. (cell phone battery and camera above 80%) to transfer videos from my GoPro 9 Black to the cell phone. And I can't do it, after a couple of minutes of transferring, the GoPro screen turns off, a red LED lights up repeatedly and the connection is lost without having transferred the video.

Is not good because I can't get my videos through (average 3 min each).

The memory of my cell phone has the capacity to receive the video.

 

Can you help me to know how to solve it?

GoPro
Posts: 18,459

Re: Connection lost

[ New ]

Hello, @jfhuante. Is this a recent happening? Would you recall if this happened only after an update either with the GoPro App or the camera?