Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

Connecting Hero 4 to wireless remote and Gopro app

Trying to connect my hero 4 to both the gopro app and the wireless remote. However, the camera will ony connect to one at a time. Any suggestions?

Accepted Solutions
Highlighted
GoPro
Posts: 13,946

Re: Connecting Hero 4 to wireless remote and Gopro app

 

Hi @epichero13848

 

The camera can only prioritize one connection at a time.

 

While this may work, it is not recommended as it may have some inconsistencies with the connection. You may test the camera with both the app and the remote. Should you get an error "Wi-Fi Connection Lost" on your phone, just try to reconnect via the the app.

 

 

Best Regards,

Ej

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 13,946

Re: Connecting Hero 4 to wireless remote and Gopro app

 

Hi @epichero13848

 

The camera can only prioritize one connection at a time.

 

While this may work, it is not recommended as it may have some inconsistencies with the connection. You may test the camera with both the app and the remote. Should you get an error "Wi-Fi Connection Lost" on your phone, just try to reconnect via the the app.

 

 

Best Regards,

Ej