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Sightseer
Posts: 1
Accepted Solution

Conexión Gopro hero 5 black

Buenas noches<br><br>Tengo un problema desde hace dos semanas con mi cámara Gopro Hero 5 black, dado que no me deja conectar a la app (antes si lo hacía correctamente) pero ahora me sale error de conexión. Ya hice actualizaciones de todo pero el error persiste. Agradezco me puedan ayudar dado que no puedo conectarme a la app.

Accepted Solutions
GoPro
Posts: 8,932

Re: Conexión Gopro hero 5 black

 

Hi @epicstar53078

 

Try resetting the camera's Wi-Fi information.  Connect > Reset Connections> Reset

Once done, proceed with the pairing process again.

Please note that you may need to forget the camera's Bluetooth ID.

 

If it's still the same, we recommend re-flashing the software through https://gopro.com/update/hero5

 

Let us know how it goes.

 

Thanks!

Ej

 

View solution in original post


All Replies
GoPro
Posts: 8,932

Re: Conexión Gopro hero 5 black

 

Hi @epicstar53078

 

Try resetting the camera's Wi-Fi information.  Connect > Reset Connections> Reset

Once done, proceed with the pairing process again.

Please note that you may need to forget the camera's Bluetooth ID.

 

If it's still the same, we recommend re-flashing the software through https://gopro.com/update/hero5

 

Let us know how it goes.

 

Thanks!

Ej