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%3CLINGO-SUB%20id%3D%22lingo-sub-349806%22%20slang%3D%22fr-FR%22%3EHow%20to%20undelete%20videos%20from%20the%20app%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-349806%22%20slang%3D%22fr-FR%22%3E%3CP%3EHello%20everyone!%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20deleted%20videos%20automatically%20instead%20of%20importing%20them%20(from%20the%20app%20on%20my%20phone).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20there%20a%20way%20to%20cancel%20a%20deletion%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-349806%22%20slang%3D%22fr-FR%22%3E%3CLINGO-LABEL%3EGoPro%20App%20for%20iOS%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-349835%22%20slang%3D%22en-US%22%3ERe%3A%20Comment%20annuler%20une%20suppression%20de%20vid%C3%A9os%20depuis%20l'application%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-349835%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F104715%22%20target%3D%22_blank%22%3E%40creco%3C%2FA%3E%2C%3CBR%20%2F%3E%20%3CBR%20%2F%3E%20I%20just%20want%20to%20clarify%2C%20did%20you%20delete%20the%20files%20through%20the%20GoPro%20App%20while%20your%20camera%20is%20connected%2C%20thus%20removing%20them%20off%20of%26nbsp%3Bthe%20SD%20card%3F%20Or%20did%20you%20download%20the%20files%20from%20the%20camera%20to%20the%20app%20first%2C%20before%20you%20deleted%20them%20on%20the%20%22App%22%20tab%20in%20the%20GoPro%20App%3F%3CBR%20%2F%3E%20%3CBR%20%2F%3E%20If%20the%20files%20were%20downloaded%20to%20the%20app%20and%20got%20deleted%20after%2C%20the%20original%20files%20should%20still%20be%20in%20the%20SD%20card%20and%20you%20can%20re-download%20them%20back%20to%20the%20app%20on%20your%20mobile%20device.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20the%20contents%20were%20deleted%20directly%20in%20the%20SD%20card%2C%26nbsp%3Bwe%20do%20not%20have%20any%20preferred%20methods%20of%20data%26nbsp%3Brecovery%20as%20this%20may%20vary%20from%20SD%20card%20manufacturers%20of%20the%20preferred%20methods%20for%26nbsp%3Brecovering%20your%20data.%20However%2C%20you%20may%20be%20able%20to%20perform%20a%20Google%20search%20to%20find%20various%20data%26nbsp%3Brecovery%20options%20to%26nbsp%3Brecover%26nbsp%3Bthe%20footage%20that%20had%20been%20lost.%20Yet%2C%20please%20do%20your%20research%20on%20whichever%20data%26nbsp%3Brecovery%20software%20is%20best%20for%20you%20as%20it%20may%20require%20activation%20of%20the%20software%20and%20there%20may%20be%20varying%20costs.%3CBR%20%2F%3E%20%3CBR%20%2F%3E%20Kind%20Regards%2C%3CBR%20%2F%3E%20Ann%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Comment annuler une suppression de vidéos depuis l'application

Hello tout le monde! 

 

j'ai invonlontairement supprimé des vidéos au lieu de les importer (depuis l'appli sur mon téléphone).

 

Existe-t-il une solution pour annuler une suppression ?


Accepted Solutions
Highlighted
GoPro
Posts: 3,195

Re: Comment annuler une suppression de vidéos depuis l'application

Hi @creco,

I just want to clarify, did you delete the files through the GoPro App while your camera is connected, thus removing them off of the SD card? Or did you download the files from the camera to the app first, before you deleted them on the "App" tab in the GoPro App?

If the files were downloaded to the app and got deleted after, the original files should still be in the SD card and you can re-download them back to the app on your mobile device.

 

If the contents were deleted directly in the SD card, we do not have any preferred methods of data recovery as this may vary from SD card manufacturers of the preferred methods for recovering your data. However, you may be able to perform a Google search to find various data recovery options to recover the footage that had been lost. Yet, please do your research on whichever data recovery software is best for you as it may require activation of the software and there may be varying costs.

Kind Regards,
Ann

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All Replies
Highlighted
GoPro
Posts: 3,195

Re: Comment annuler une suppression de vidéos depuis l'application

Hi @creco,

I just want to clarify, did you delete the files through the GoPro App while your camera is connected, thus removing them off of the SD card? Or did you download the files from the camera to the app first, before you deleted them on the "App" tab in the GoPro App?

If the files were downloaded to the app and got deleted after, the original files should still be in the SD card and you can re-download them back to the app on your mobile device.

 

If the contents were deleted directly in the SD card, we do not have any preferred methods of data recovery as this may vary from SD card manufacturers of the preferred methods for recovering your data. However, you may be able to perform a Google search to find various data recovery options to recover the footage that had been lost. Yet, please do your research on whichever data recovery software is best for you as it may require activation of the software and there may be varying costs.

Kind Regards,
Ann