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Sightseer
Posts: 1
Accepted Solution

Clip upload

The GoPro app had uploaded the same 15 second clip to my Facebook 10 times

Accepted Solutions
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GoPro
Posts: 15,175

Re: Clip upload

Hi @ericg55718

 

Sorry for any trouble caused.

Please try restarting the camera and the phone.

If it's still the same, please remove your camera entry from the GoPro App's history. 
Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
iOS: Open GoPro App. Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history. 
Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro.
Let me know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 15,175

Re: Clip upload

Hi @ericg55718

 

Sorry for any trouble caused.

Please try restarting the camera and the phone.

If it's still the same, please remove your camera entry from the GoPro App's history. 
Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
iOS: Open GoPro App. Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history. 
Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro.
Let me know how it goes.

 

Thanks!

Ej