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Tourist
Posts: 1

Checking memory usage of Hero Session and why are videos not saving?

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I recently used my Hero Session and none of my footage was saved (all short, minute or less videos). I tested it just now and it was recording fine and saving the footage so I could see it in the app. 

1) At first I thought I didnt have any space left on my SD to save - how do I check usage?
2) Subsequent videos have saved so any other ideas why I could be missing multiple videos from the day prior?


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GoPro
Posts: 29,783

Re: Checking memory usage of Hero Session and why are videos not saving?

[ New ]

Hello @swiftpike18737

 

It will be best to check the contents of the SD card on a computer using an SD card adapter.

Also, please make sure that the camera is up to date and that you are using a recommended SD card.

 

Thanks!

Ej

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 29,783

Re: Checking memory usage of Hero Session and why are videos not saving?

[ New ]

Hello @swiftpike18737

 

It will be best to check the contents of the SD card on a computer using an SD card adapter.

Also, please make sure that the camera is up to date and that you are using a recommended SD card.

 

Thanks!

Ej