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Tourist
Posts: 2

Cargar Contenidos/Controlar HERO SESSION 4

Hello,

 

         I am an owner of go pro hero session, the message that appears to me is in the PNG image , I can't access to control my go pro, either see my contents. I have the latest firmawre version 2.00. Can you help me?

 

Thanks.

IMG_0465.PNG
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GoPro Community Manager
Posts: 7,042

Re: Cargar Contenidos/Controlar HERO SESSION 4

@robertg57127 - Not sure I understand. You're able to get to this screen, but when you click on the "Control Your Camera" link, does nothing happen?

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Tourist
Posts: 2

Re: Cargar Contenidos/Controlar HERO SESSION 4

That's it! Either "view my contents", and return to configuration page of the app.

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GoPro Community Manager
Posts: 7,042

Re: Cargar Contenidos/Controlar HERO SESSION 4

Sounds like there could be an error with the app. Try uninstalling and reinstalling it. If that doesn't solve the issue, our team at https://gopro.com/help/ContactUs can help with more troubleshooting.