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Reply
Nomad
Posts: 127

Capture without a login?

When is the GoPro going to listen to the hundreds of distraught customers concerning the login to Capture? 

I've been waiting a month. I think GoPro should change their name to StopNov ("Stop" before hitting the trail to login to Capture, and "Nov" for novice) as they no longer cater to professionals. 

Here's some of the feedback provided by GoPro support in concern of the login issues. Does this make ANY sense? 

 

If you are providing all your drone customers a GoPro 5 Black for their trouble, you should provide all GoPro 4 Black users an upgrade to a camera with s screen since we have to deal with your lack of support in what you sold us a year ago. Bait and switch. 

gopropetition.jpg

Nomad
Posts: 127

Re: Capture without a login?

 

AppLogin.jpg

 

It is interesting, other manufacturers don't put logins on their tools. 

GoPro support told me this... 

"Capture is no different that other applications that require a login."

Explorer
Posts: 12,071

Re: Capture without a login?

The quote by GoPro support is correct, you're just not paying attention.  It is not different than other apps that require a login.  Other companies might not chose to do this.  They also might not be providing a cloud based system that allows users to access their photos and videos from virtually any device and across multiple software (Quik mobile, Splice, Quik for Desktop).

Highlighted
Nomad
Posts: 127

Re: Capture without a login?

You are missing the point, maybe the is resolved, but until recently the App would log you out.
Sightseer
Posts: 4

Re: Capture without a login?

Download and use http://www.camerasuite.org/

Hiker
Posts: 21

Re: Capture without a login?

Go Pro may have a cloud, but you can't access that cloud in places where there is no internet coverage. 

 

Well, of course, neither can you access your camera. Oops.

 

 

Tourist
Posts: 4

Re: Capture without a login?

[ Edited ]

Just bought the Camera Suite for GoPro cameras. Working now and only cost a few bucks. 

 

Good bye GoPro. 

 

 

Tourist
Posts: 4

Re: Capture without a login?